Dealer is Terrific!
Steve showed up on time for the quote and again when I decided to go from a partial to a full house unit. He patiently answered all my questions and explained all the steps needed. He and his employees showed up on time for the installation, were very friendly and did a terrific job. Then had to rewire my electric panel, relocate my meter and work around several obstacles such as an AC unit, free standing chimney and trees/shrubs. When the job was finished and tested, they completely cleaned up the work area and left it neater than when they started. I would highly recommend this dealer to anyone who needs a generator. Thank you Steve for a very professional job from the quote to the cleanup-Jim/ Pine City
Peace of Mind
From start to finish, above 5 stars. Steve and his team were outstanding in every aspect of the job. If you think Generac is peace of mind go with Accurate Power. We were so pleased with all they did to the end with the explaining of the product. Thanks so much!!! Go with the best-Ant57/ Montrose, PA
I found Steve at Accurate Power Systems after I had trouble with a previous installation--which had not gone well. The previous installer had not completed the electrical work properly. Steve serviced my generator and brought in an electrician to work with him. They both showed up on time, fixed the wiring, and had the inspector out that same day. Fantastic work, courteous, and professional. Having experienced at least two supposedly "certified" Generac contractors who could not get the job done, I am delighted to have found Steve and will certainly hire his company again for regular servicing of my generator and any other generator-associated needs that may arise-KB/ Watkins Glen, NY
Still there for me!
This is my second review of this dealer. Steve installed my generator several years ago in frigid weather conditions. Often times service is good when you first purchase a product and then it is all downhill from there... NOT so in this case. Steve has always been quick to respond when I had a question or problem even on a Sunday morning! He has even told me to call him if the power goes out before he can get here to check on my generator and he will set me up with a temporary solution. Service like this is a rarity these days...Thanks, Steve!!-Tarry/ Candor, NY 2
Great Doing Business With Steve & His Team
From the very beginning I found this Generac dealer, Accurate Home Repair ~ Steve, to exercise genuine care. I felt no sales pressure. Unit has pleasing appearance, day of install, Steve, Jake and Philip arrived on time, went about their work with precision, took care of inspection etc., cleaned up the best of any contractor I have had at my home. Walked me through the working of the generator. A friend is having his installed within the coming weeks. Thank you for a job well done!!-Debbie/ Montrose, PA
I would recommend this dealer to anyone.
A very professional contractor, who will work with you to meet your needs. Installation of our 17kw standby took 1 day with minimal interruptions to house power. The installation at our residence was unique as we chose to have the generator installed away from our house near a detached building. The installation looks neat and professional as well. Accurate Home builds a wood/stone pad for the generator to sit upon (as opposed to some contractors who just place it on the ground). All electrical connections were tidy and placed in conduit. The generator was up and working before departure. Contractor took the time to explain how generator and automatic switch worked. He offered to come back in a week or so to review the operations if necessary. Any problems or situations were handled with professionalism and, in the end, I ended up with a product and installation better than I expected. This contractor is an independent small business owner that I recommend.-Geargeek 13, Owego, NY
The service persons were prompt, courteous and respectful. Work was done with perfection and cleaned up area when done. Can't say enough about these guys. thank you for a job well done. very professional.-Golden/ Windsor, NY
Dealer Was Great
Very professional and timely. Dealer returned my call within 2 hours and arrived same day for estimate. The ordering experience was fantastic and generator was delivered ahead of schedule. Installation was completed in one day. The installation team is very knowlegable and helpfull. They all took time to explain the generator operation. Generator starts every week for its test cycle.-Al/ Waverly, NY
A Real Professional!
From my first interaction, it was obvious that Steve knew what he was doing and was willing to take the time to answer all my questions. I felt right at ease and decided to hire him straight away. The generator was on back order for some time, because of super storm Sandy, but he kept me up-to-date on its status. On the actual day of installation, Steve and Jacob were working in bitter cold weather all day which didn't slow them down one bit! It is obvious they take pride in what they do and want to make sure that the customer is satisfied. Now I can't wait for the power to go out!-Tarry/ Candor, NY
Thorough & Professional
Showed up on time and despite less than ideal weather, did a great job and took the time to walk me through the operation of the generator. A very nice-looking installation and works exactly as advertised. Would highly recommend this dealer to anyone interested in a standby generator.-Glenn/ Pine City, NY
When the Accurate Home Repair team made their initial on-site visit, they discovered it would not be a simple install due to space limitations with my existing electrical box and the house layout. Photos and space measurements were taken and a few hours later I received a call saying they had come up with a solution. The solution would be an entirely new electrical box with the transfer switch built in it. Steve was the lead installer. I was extremely impressed with his knowledge and ability to think outside the box during the on-site visit. In talking with him, I could quickly tell he was very conscientious and strives to have an installation look nice when it is completed. Steve is very detailed and came up with different options he discussed with me throughout the actual installation to enhance the final outcome. One example was running the conduit inside the garage and having it come out behind the generator instead of running it outside along the front of my house. Although I never told the team that “curb appeal” is a major factor in any work I have done on my house, it was a given end result by this installation team. All the team members were friendly, professional and dedicated workers. On Thursday, in 90 degree heat, they worked 12 continuous hours to complete the installation of my new electrical box, verify every circuit in the house was accurately marked and everything worked. When the team left, my home was left perfectly neat and clean. I am extremely pleased with my generator installation. I would recommend Accurate Home Repair to anyone.-Cheryl/ Apalachin, NY